Communicating Actively Responding Empathically (CARE): Comparison of Communication Training Workshops for Health Professionals Working in Cancer Care. Nixon J, et al, J Cancer Educ 2020.
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Résumé et points clés
Accessing full-day communication skills training can be challenging for health professionals working in cancer care. This study aimed to examine the effectiveness of Communicating Actively, Responding Empathically (CARE Express), a modified 2-h communication skills training course, across measures of health professional confidence, skills and attitudes. Cancer care health professionals (n = 147) were recruited from allied health, nursing and medical disciplines, using a partial randomisation to allocate to three arms: control, two-hour training (CARE Express) and 1-day training (CARE). Perceived confidence and skills were measured by self-report using a purpose-built scale, and written responses to a challenging clinical encounter were obtained at baseline, post-training and three-months post-training. Attitudes toward psychosocial issues were evaluated with the Physician Belief Scale at baseline and 3 months post-training. No changes were observed in the control group (n = 50) from baseline to 3 months follow-up. Participants in the CARE Express (n = 48) and CARE (n = 49) groups had significant improvement in confidence in identifying/responding to emotions between baseline and 3 months post-training (p < 0.001), as well as their attitude toward psychosocial care (p < 0.001). A significant increase in "acknowledging" responses from baseline to 3 months was also observed for CARE Express and CARE (p < 0.001), with no difference between groups. CARE Express and CARE resulted in changes in confidence in emotional identification/response, psychosocial focus and communication skills maintained at 3 months post-training. Whilst the 1-day workshop has been regarded as gold standard, this study has revealed positive outcomes with a modified 2-h version, thus offering a potential alternate training model.
Références de l'article
- Communicating Actively Responding Empathically (CARE): Comparison of Communication Training Workshops for Health Professionals Working in Cancer Care.
- Communicating Actively Responding Empathically (CARE): Comparison of Communication Training Workshops for Health Professionals Working in Cancer Care.
- Nixon J, Gray L, Turner J, Bernard A, Scaife J, Cartmill B
- Journal of cancer education : the official journal of the American Association for Cancer Education
- 2020
- J Cancer Educ. 2020 Feb;35(1):54-60. doi: 10.1007/s13187-018-1439-0.
- *Communication, Emotions/*physiology, *Empathy, Female, Health Personnel/*education/*psychology, Humans, Male, Medical Oncology/*education, Neoplasms/psychology/*therapy, Non-Randomized Controlled Trials as Topic, Pilot Projects, Self Report
- Soins, Empathie, Ecoute_active
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- Traduction automatique en Français sur Google Translate
- DOI: 10.1007/s13187-018-1439-0
- PMID: 30386978
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